Season 1

01 Episode 1 Episode 130th September 2020 It's the start of the new year, and after their busy festive period, the hotel has high hopes for the year ahead - looking at how they can improve all areas of their service. 02 Episode 2 Episode 27th October 2020 It’s Valentine’s week at the Savoy and the hotel is preparing for one of the busiest and most profitable days of the year. 03 Episode 3 Episode 314th October 2020 This week, it’s the week leading up to the BAFTA film awards and a Hollywood legend checks in and puts Sean’s butler skills to the test. 04 Episode 4 Episode 415th October 2020 After their most profitable year and their busiest festive season, the hotel hosts its annual staff gala where the 600-strong staff can celebrate – but there is a crisis looming as news of COVID-19 starts to become a reality at the hotel.