Episode 3

A professional colleague wants to clear up with Mia and Aleša for inappropriate behavior when calling a girl in distress. While Mia's life is also stabilizing somewhat due to hanging out with her elderly neighbor Joži, Aleša is tormented by constant fatigue with the helplessness she feels in her personal life. The call center team encounters calls related to direct transmission of violence against an elderly person in one of the nursing homes. Monitoring this situation and finding the perpetrators and location, this time Mia turns out to be the best at connecting the data obtained by the callers as well.