Series 6

01 Episode 1 Episode 115th September 2014 A shameless con that saw expensive goods stolen right from under a charity's nose, and the man renting out flats he doesn't even own. 02 Episode 2 Episode 216th September 2014 The team reveals the fast-growing menace that can make a house virtually unsellable, and meets the homeowners worried that fracking has hit property values. 03 Episode 3 Episode 317th September 2014 The team explore the fallout some viewers have had from extreme weather, including one couple's two-year battle to prove their home was damaged by a storm. 04 Episode 4 Episode 418th September 2014 The team meet the family devastated by what happened when they chose the wrong dealer to sell them a puppy. 05 Episode 5 Episode 519th September 2014 The team investigate why the courier deliveries to one man's shop continually arrive broken with a test revealing how roughly they must have been treated. 06 Episode 6 Episode 622nd September 2014 The team reveal the results of a test into the customer service of the Big Six energy companies, plus simple ways to bring down your energy bills and save money. 07 Episode 7 Episode 723rd September 2014 The team meet people who've ended up thousands of pounds out of pocket after being let down by the companies or individuals they've done business with. 08 Episode 8 Episode 824th September 2014 The team investigate cases where viewers say they haven't had what they paid for, and how social media is transforming the speed and success of complaints. 09 Episode 9 Episode 925th September 2014 The team look into some audacious scams that anyone could fall for, including the boiler room scam peddling shares that either don't exist or are worthless. 10 Episode 10 Episode 1026th September 2014 The team investigate more situations where viewers have had a raw deal. Including a couple's travel insurance claim that was turned down for an astonishing reason. 11 Episode 11 Episode 1129th September 2014 The team reveal how to become more online-savvy and avoid being stung by internet fraudsters or companies that are not what they seem. 12 Episode 12 Episode 1230th September 2014 The team investigate situations where viewers claim they have been treated unfairly or fallen foul of rules they did not even know were in place. 13 Episode 13 Episode 131st October 2014 The team investigate cases where people end up paying over the odds - sometimes by thousands of pounds. 14 Episode 14 Episode 142nd October 2014 The team investigate extraordinary stories to do with money, including the couple who lost hundreds of pounds thanks to simple errors with a bank transfer. 15 Episode 15 Episode 153rd October 2014 The team meet viewers who handed over hundreds of pounds to people who seemed to be experts in their field but did not get quite what they expected. 16 Episode 16 Episode 166th October 2014 Angela Rippon, Gloria Hunniford and Julia Somerville investigate stories to do with health. Why are patients at GP surgeries having to call a premium rate number? 17 Episode 17 Episode 177th October 2014 Gloria Hunniford, Angela Rippon, and Julia Somerville expose disastrous problems with brand new properties, including a grand design that has gone terribly wrong. 18 Episode 18 Episode 188th October 2014 The team investigate mysterious flooding that is seriously damaging a home, and a church whose solar panels fail to generate a profit. 19 Episode 19 Episode 199th October 2014 The team explore unsound investment opportunities. An investor in an apparently star-studded blockbuster wonders whether the movie will ever actually be produced. 20 Episode 20 Episode 2010th October 2014 Angela Rippon, Gloria Hunniford and Julia Somerville investigate why the terms and conditions we sign up to every day are so long-winded and complicated.