Series 4

01 Episode 1 Episode 13rd September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville return with the series exposing rip-off raw deals and poor service. They test the claims of a cash for gold company. 02 Episode 2 Episode 24th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville meet people angry about being left out of pocket, and investigate a big name high street store letting customers down. 03 Episode 3 Episode 35th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville meet a family devastated by a catch in the small print that could force them out of their home. 04 Episode 4 Episode 46th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville Gloria investigate problems to do with the home. Plus, a woman who is worried that her boiler may not meet current standards. 05 Episode 5 Episode 57th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville meet people fighting to get out of contracts they say are expensive or unfair. 06 Episode 6 Episode 610th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville hear how a heating system in thousands of homes has left some families with unexpectedly high bills. 07 Episode 7 Episode 711th September 2012 08 Episode 8 Episode 812th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville help some residents fighting an annual charge. Plus, the villagers who cannot get a decent broadband connection. 09 Episode 9 Episode 913th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville investigate how an error has made it almost impossible for one couple to sell their home. 10 Episode 10 Episode 1014th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville meet a meet a football fan who never received his paid-for tickets. And the company taking advantage of people's dreams. 11 Episode 11 Episode 1117th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville investigate complaints about the banks. And more consumer issues are resolved at the Pop-Up Shop. 12 Episode 12 Episode 1218th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville look into the companies dealing with mis-sold PPI payments, and reveal how a company was taped lying to prospective customers. 13 Episode 13 Episode 1319th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville investigate energy companies, meeting a man who was sent a £7,000 electricity bill for the year. Plus, how to lower bills. 14 Episode 14 Episode 1420th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville help a woman forced to pay someone else's loan and explore problems with websites offering bargain deals. 15 Episode 15 Episode 1521st September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville meet a couple who were bitterly disappointed by a luxury holiday experience. Plus the true value of one store's gift vouchers. 16 Episode 16 Episode 1624th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville visit a housing estate where a problem has dragged on for years, and look at the rising cost of parking at train stations. 17 Episode 17 Episode 1725th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville ask if online comparison sites really do offer the best deals and investigate the price of being loyal to big companies. 18 Episode 18 Episode 1826th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville expose rip-offs, raw deals and poor service. 19 Episode 19 Episode 1927th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville reveal how confusion over road signs in a single spot has earned one council hundreds of thousands of pounds. 20 Episode 20 Episode 2028th September 2012 Gloria Hunniford, Angela Rippon and Julia Somerville meet the woman who learned that she owes her bank more than six times the amount she thought she had borrowed. 21 Episode 1 (Evening) Episode 217th January 2013 Consumer show. The team ask who will end up paying the price for the recent floods, and help a couple whose insurance company refuse to pay out following a fire. 22 Episode 2 (Evening) Episode 2214th January 2013 The team investigate complaints about the banks, meeting a woman angry no-one can tell her what has happened to the £25,000 she left in her account. 23 Episode 3 (Evening) Episode 238th March 2013 Consumer show. The team meet the families who were promised cheaper electricity, but who instead have been hit with bills four times higher than they should have been. 24 Episode 4 (Evening) Episode 2422nd March 2013 Consumer show. The team investigate the companies who have taken hundreds, or even thousands, of pounds from customers but provided absolutely nothing in return. 25 Episode 5 (Evening) Episode 2525th March 2013 Consumer show. The team want answers from a company taking hundreds of pounds for flight tickets they haven't supplied, and meet a woman who's ended up losing her identity. 26 Episode 6 (Evening) Episode 2613th May 2013 Gloria Hunniford, Angela Rippon and Julia Somerville meet the woman conned out of her bank details. Plus the companies taking advantage of an easy way to make payments. 27 Episode 7 (Evening) Episode 2721st June 2013 Gloria Hunniford, Angela Rippon and Julia Somerville test the claims of a cash-for-gold company - how much will they really pay out for unwanted jewellery? 28 Episode 8 (Evening) Episode 285th August 2013 A look at the care home contracts that come with a costly sting in the tail, and how buying a second hand car led to one woman being woken in the middle of the night.