A Giant Travel Agency: Destinations and Detours

22nd November 2013 25 mins Season 4 Episode 29

It occupies an entire floor of a large building in Shinjuku, a bustling district in Tokyo. An enormous travel agency, visited daily by a high volume of customers seeking discount airfares. In spite of the growth of Internet sales, people throng the 100 meters of counters here for the expert help they can get in making their dream voyages come true. For 72 hours we observe a range of customers, from meticulous long-range planners to those who, for whatever reason, simply must depart "tomorrow".

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Season 4 · Episode 30

The Post Office That Never Sleeps

More and more these days, people communicate via texting, social media and email. Yet there are some who rush into the Shinjuku Post Office, a giant establishment in Tokyo open 24/7, at all hours of the day or night, with something that simply must be sent by post. Some want to send a special present to a special someone far away; others need a postmark to fix eligibility for an application process; others still are rushing to meet a deadline for submitting a résumé. We camp out by the counters to learn not only the "what", but the "why".

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